The Grand Lobby · Aira Concierge

Never miss a guest

Your concierge speaks five languages. Remembers every preference. Never takes a break. Guests scan a QR code — and your reception is in their pocket, day and night.

Listening
Services

Everything a front desk does — without the queue

Guest requests

Wi-Fi passwords, towels, late checkout, room service — answered instantly, delivered to your reception on WhatsApp.

Phone reception

With a Portuguese phone number, Aira answers calls around the clock. Industry studies show up to 40% of hotel calls go unanswered — not yours.

Local guidance

Restaurant hours, beach directions, transfer bookings — your concierge knows the property and the neighbourhood.

Zero hardware

No devices in rooms, no PMS integration required. A QR code at check-in — live within days, not months.

Languages

Five keys, always on the rack

🇵🇹
PT
🇬🇧
EN
🇩🇪
DE
🇫🇷
FR
🇷🇺
RU

A German guest asks in German. A French guest hears French. Your team reads it all in Portuguese.

How it works

Check-in takes four steps. So does Aira.

We build your concierge

Trained on your property: rooms, restaurant, pool hours, house rules. Ready in days.

You place the QR code

At reception, in rooms, on key cards — anywhere a guest might reach for help.

Guests talk, Aira answers

Voice or text, five languages, 24 hours. Every conversation lands in your WhatsApp.

You keep the personal touch

Your team steps in whenever a human moment matters. Aira handles the rest.

Reserve your pilot

One month, your hotel's name, your languages. No commitment — from 199€/month if you keep it.